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Latest Posts in 3
A Big List of Customer Support Resources
A growing collection of templates, tips, and guides for working with customers.
How to tag a user or company when it joins an I...
Using Google Apps Script to automatically find users and apply the desired tag — for free.
Every Support and Success Team Has Trouble with...
Because tagging breaks down in familiar ways, Frame offers a way to create a new source of truth with your existing data. Your team tags customer convers...
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Data-Driven Customer Success: a recap
### credit: StephBellWe’re excited to have hosted a productive event with the Customer Success community at Work-Bench last week, where we discussed the...
Put A Ring On It
How we retrofit a framework into a scalable, self-managed SaaS tool.
How Successful Teams Scale Customer Relationshi...
### Photo by John Schnobrich onUnsplashOpen the floodgates!
