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About Frame AI

Customer-focused companies work hard to be available on many channels — voice, chat, forums, social, and more. But they have a hard time listening everywhere at once. Frame pulls together customer communication across all channels, using what customers say to prioritize accounts, themes, and team behaviors that need attention to increase the quality of the customer experience and avoid churn.

We help customers be heard.

Frame has some great advantages for an early-stage startup:

  • Our founding team has deep experience, education, and network and is intensely collaborative

  • We are backed by some of the East Coast's top VCs (FirstMark, Greycroft, G20, Velvet Sea, and others)

  • We have prestigious customers of diverse size and industry paired with sustained growth

  • We are working on some of the most exciting technical challenges of our day, accelerated by recent advances in natural language technology research and deep learning

  • We offer an opportunity to have major impact on challenging problems, surrounded by supportive coworkers with competitive pay and great benefits including a generous family leave policy

We are a small but growing professional and intellectual community, with supportive and talented people who are proud of what they build. Our collaborative environment is an ideal place to deliver to your potential while bringing more attention, listening, and understanding to the conversations people have with the companies serving their everyday needs.