Finally the Proactive
AI solution
Retrieval-Augmented Generation (RAG) has been the go-to for reactive Al, pulling in data when needed. But the next frontier is Stream-Trigger Augmented Generation (STAG), where AI anticipates your needs before you ask a question.
Benefits of Streaming AI
insight and action
at the speed of data
Unlock Dormant Data TO FIND ENTERPRISE Insights
HARNESS AI TAILORED TO
YOUR BUSINESS
Amplify Existing Processes,
Tools, and Teams
How STAG works
insight and action
at the speed of data
Frame AI’s STAG architecture actively monitors and analyzes enterprise data in real-time, detecting patterns and triggering automated workflows.
Frame AI is powered by Stream-Trigger Augmented Generation (STAG) technology. Unlike AI systems that respond only when prompted, such as when people interact with RAG-based chatbots, STAG actively monitors streaming natural language in unstructured and structured data across the enterprise to detect patterns and events in real-time and initiate workflows without waiting for manual intervention. STAG drives action with measurable impact by integrating these insights with enterprise processes.
Get The book
Unlock the power of
our feature-rich
platform
Customizable Insights and Account Alerts
Scheduled Reporting
Generative Enrichment
Supercharge your data with Generative AI Enrichment. Frame AI enriches customer feedback and interactions with AI-driven annotations that become factors in predictive scores, enhancing the depth of your customer understanding and enabling more actionable decisions.
Generative Drafts
Generate precise summaries, knowledge base updates, compliance answers, and QA reports—automatically. With Generative Drafts, LLMs create ready-to-use content for your workflows, saving time and effort.
Feedback Tracking and Trend Analysis
Bring Your Own Cloud (BYOC)
Frame AI Enterprise API
A MATCH MADE IN
DATA HEAVEN
Clients can trust Frame AI’s Enterprise API–which enables the Frame AI platform to be efficiently and seamlessly incorporated into their existing data infrastructure and systems and delivers:
Seamless Compatibility with Existing Systems
Flexible and Customizable API Functionality
Security and Compliance Assurance
Dedicated Support and Consultation Services
Security and Compliance Assurance
Rapid Deployment and Time-to-Value
Continuous Updates and Improvements
RAG vS. STAG
From Reactive to
Proactive
Learn how AI is rewriting the Rules of data insight and how shifting to proactive AI means faster, smarter decisions, powered by future-ready data.”
industry
leaders
giving their
data a voice
The world’s best product teams use Frame AI to drive product development with AI-powered customer intelligence.
SOLUtions
one platform, solutions for every team
Cost Driver Detection
Profile Traits and Campaign Triggers
Customizable Account Alerts
Automated Quality Assurance
Triage for Compliance
CSAT Insights and Predictive CSAT
Product Feedback
Contact Center Dashboard
…and so much more!
Frequently asked
questions
What is Frame AI?
Frame AI is the leading Streaming Generative AI Platform for enterprise companies. Frame AI helps major brands and software companies transform unstructured data and natural language customer interactions into proactive insights, working through existing systems and infrastructure. Frame AI’s platform is the premier implementation of Stream-Trigger Augmented Generation (STAG), a breakthrough architecture designed to apply Generative AI to massive volumes of streaming data. Drawing on experience analyzing billions of customer interactions for leading technology and communications platforms, Frame AI empowers marketing, CX, and product teams with tailored AI strategies.
How does Frame AI transform unstructured data into proactive insights?
Frame AI leverages Stream-Trigger Augmented Generation (STAG) architecture to analyze massive volumes of unstructured data in real-time. By integrating seamlessly with existing systems and infrastructure, our platform processes streaming data to generate actionable insights, helping marketing, CX, and product teams make informed decisions and proactively address customer needs.
What is unstructured data?
Unstructured data refers to information that doesn’t have a pre-defined data model or isn’t organized in a predefined manner. Unlike structured data, which is typically stored in databases and easily searchable by algorithms due to its organized format, unstructured data encompasses a wide range of formats including text documents, emails, social media posts, videos, images, and audio files. This type of data is inherently more complex and varied, making it more challenging to analyze and process using traditional data tools. However, it holds significant value as it often contains rich, detailed insights that can be leveraged for deeper understanding and decision-making. The Frame AI Stream-Trigger Augmented Generation (STAG) architecture uses machine learning and natural language processing to extract meaning and actionable insights from unstructured data, enabling enterprises to tap into the wealth of information contained within.
What is Stream-Trigger Augmented Generation (STAG) and how does it benefit businesses?
Stream-Trigger Augmented Generation (STAG) is Frame AI’s groundbreaking architecture that applies Generative AI to massive volumes of streaming data. STAG proactively detects and triggers actions based on predefined business objectives, enabling real-time analysis and response. Businesses can automatically identify and address customer needs, compliance issues, and other critical areas as they arise. By leveraging STAG, enterprises can transform unstructured data into actionable insights, enrich their existing systems, and enhance workflows with predictive and generative AI, ultimately driving better business outcomes and operational efficiency.
Who can benefit from using Frame AI's platform?
Frame AI’s platform is designed to benefit enterprise teams in marketing, compliance, CX, and product teams. By transforming unstructured data into actionable insights, Frame AI empowers these teams to improve the efficiency of their customer data processes, enhance customer experiences, ensure regulatory compliance, and drive strategic product development. This leads to better decision-making, increased operational efficiency, and a more proactive approach to addressing customer needs and improving overall business outcomes.
How does Frame AI tailor its platform to the needs of every business?
Frame AI tailors its platform to the needs of every business by creating customized NLP models that detect and measure the specific metrics businesses already prioritize. Our platform processes and analyzes previously dormant unstructured datasets, transforming them into actionable insights. This enables enterprises to enrich their existing systems and workflows with predictive and generative AI.
How does Frame AI ensure the safety and security of my customer data?
Frame AI adheres to the highest standards of data governance and regulatory compliance. We align with industry best practices and regulations such as GDPR, CCPA, and HIPAA, ensuring data is managed with the utmost care and fully compliant with legal requirements. All customer data handled by Frame AI is encrypted both in transit and at rest using state-of-the-art encryption protocols. We implement rigorous access control measures, ensuring only authorized personnel can access sensitive information. This minimizes the risk of unauthorized access and data breaches. Additionally, Frame AI maintains SOC 2 certification, demonstrating our commitment to security, availability, processing integrity, confidentiality, and privacy of customer data. We also support a BYOC (Bring Your Own Cloud) approach, giving customers the flexibility to host their data within their own cloud environment, further enhancing security and control.
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