Manage your team's time and attention in Slack.

Monitor real-time support operations. Generate active-time analytics and spot every important moment.

Get analytics, real-time metrics, and improved alerts for Slack channels.

Frame makes sure nothing slips through the cracks — with less effort.

Stay Responsive

Frame monitors important channels so you don't have to.

  • Alert on-call teams and relationship owners if attention is needed.
  • Get reminders when unresolved conversations linger.
  • Use away messages to manage everyone's expectations.

Sync Everything

Frame connects Slack conversations to your tools.

  • Push conversation records to Salesforce, Zendesk, and more.
  • Automatically display CRM profiles of new participants.
  • Build your own workflows that enrich and export Slack conversations.

Get Informed

Frame helps you make decisions based on Slack data.

  • Get situational awareness across all customer channels.
  • Understand how much actual time you and your customers spend.
  • Make hiring, billing, and scheduling decisions.
 

Trusted by teams like yours.

Read our case study with Simon Data.

Make every conversation count.

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