Understand and act on customer conversations, everywhere they happen.
Rapidly search, reorganize, report on, and export what customers are actually saying in chats and emails.
If you could answer any question about your chats and emails instantly, what would you ask? With a powerful search interface, research projects become a single query.
Save searches as shareable reports that update automatically based on company-wide conversations, helping your entire organization make fast, customer-focused decisions.
With tag management and auto-tagging, you'll deliver more accurate reports and initiate downstream workflows more consistently.
I sleep easier knowing Frame is paying attention to our VIP customers and helping my team prioritize their needs.
Literally the first time I looked at our data with Frame I saw co-occurences with our tags that I had never seen before.
Maintaining best-in-class customer success has been a huge enabler to our growth, and Frame has been critical in helping with that.