AI that listens and predicts everywhere customers talk.
Detect traits, track trends, and trigger workflows with STAG-based AI that continuously queries customer data for what matters to every team.
Turn customer data into AI answer engines.
Continuous Detection, No Questions Asked
AI that already knows what you're looking for
Most AI solutions are RAG-based systems that require users to ask questions to receive answers…but you can't ask what you don't know. Frame AI's STAG (Stream-Trigger Augmented Generation) architecture autonomously queries customer data according to user objectives to keep every team ahead of risks and opportunities.
Traits, trends, and triggers wherever you work
When a need for action or attention is detected, Frame AI activates inside of existing business tools so every team can benefit from real-time customer data continuously.
Proactive Tools for Every Team
Enrichments and Triggers
Continuously detect traits and trends in customer data to enrich profiles and trigger workflows. Keep everyone on the same page with a unified, contextualized view of every customer and account.
Alerts and Insights
Monitor relevant changes and hotspots in customer data to manage resources efficiently. Stay ahead of risks and opportunities with real-time alerts and ongoing insights.
Better Decisions, Faster
Make sense of noisy data
Combine predictive signals in customer text into task-specific scores to measure risks and opportunities for every team, including:
• Brand and Relationship Health
• Predicted CSAT
• Product Friction
• Churn Risk
• Cost Escalation
• + more
Meta-data and verbatims preserve context to keep everyone on the same page.
Detect demographic and psychographic traits from every customer conversation. Track purchase intent, brand loyalty, and retention risk to trigger hyper-personalized experiences.
CX and Support
Keep every customer-facing team ahead of escalations, account health, and costs with real-time intervention tools and ongoing insights.
Give your product team a direct pipeline for real-time usability feedback. Track friction, engagement, and costs with quantified insights for cross-functional alignment. Uncover the root causes behind user behavior with contextualized feedback.
Keep Your Data Secure
Frame AI is SOC 2 Type II certified and HIPAA compliant, with the option for deployment in private single-tenant cloud environments.
Work With AI Experts
Applied researchers lead Frame AI. Our team has developed AI solutions in enterprise, academic, and institutional contexts for some of the world's largest organizations.
Build a Flexible AI Strategy
Frame AI extends its core platform so clients can iterate and evolve their AI infrastructure. We develop AI solutions to meet your evolving business demands.