Manage your team's time in Slack with customers.

Monitor real-time support operations. Generate active-time analytics and spot every important moment.

Add analytics and on-call alerting to any Slack channel.

Frame makes sure nothing slips through the cracks — with more focus and less effort.

Stay Responsive

Frame monitors important channels so you don't have to.

Alert on-call teams and relationship owners if attention is needed.
Get reminders when unresolved conversations linger.
Use away messages to manage everyone's expectations.

Sync Everything

Frame connects Slack conversations to your tools.

Push conversation records to Salesforce, Zendesk, and more.
Automatically display CRM profiles of new participants.
Build your own workflows that enrich and export Slack conversations.

Get Informed

Frame helps you make decisions based on Slack data.

Get situational awareness across all customer channels.
Understand how much actual time you and your customers spend.
Make hiring, billing, and scheduling decisions.

Trusted by teams like yours.

Read our case study with Simon Data.

Make every conversation count.