Support customers and communities in Slack.

The essential plug-in for supporting technical customers and managing enterprise accounts directly in Slack.

Add to Slack

Add support-like superpowers to any Slack channel.

Frame makes sure nothing slips through the cracks — with more focus and less effort.

Stay Responsive

Frame monitors important channels so you don't have to.

  • Alert on-call teams and relationship owners if attention is needed.
  • Get reminders when unresolved conversations linger.
  • Use away messages to manage everyone's expectations.

Sync Everything

Frame connects Slack conversations to your tools.

  • Tag and push conversation records to Salesforce, Zendesk, and more.
  • Create pre-filled tasks in Asana and other tools with one click.
  • Build webhook workflows that enrich and export Slack conversations.

Get Informed

Frame helps you make decisions based on Slack data.

  • Get situational awareness across all customer channels.
  • Understand how much actual time you and your customers spend.
  • Make hiring, billing, and scheduling decisions.

Trusted by teams like yours.

Read our case study with Simon Data.

Start Framing Conversations

Add to Slack