Superpowers for your not-so-casual chats.

Upgrade Slack with features you need to be ridiculously helpful to customers, partners, and internal teams.

Add to Slack

Customer success, upgraded for the Slack era.

Bridge the gap between informal, productive chat and rigid, efficient process.

Get Focused

Frame monitors important channels so you don't have to.

  • Assign on-call and account owner alerting rules.
  • Get reminded when unresolved conversations linger.
  • Use away messages to set customer expectations.

Get Organized

Frame integrates chat with your existing tools and processes.

  • Retrieve profile and CRM data about conversation participants.
  • Create follow-up tasks in external tools with one click.
  • Tag and push transcripts to other communications tools.

Get Informed

Frame helps you make decisions based on data.

  • Stay on top of conversations with operational dashboards.
  • Measure KPIs: wait times, duration, time per customer, etc.
  • Make hiring, billing, and scheduling decisions with "active time" reports.


Start Framing Conversations

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