by agencydev@wendyourway.com | May 29, 2024 | Marketing
Enterprises have heavily invested in data infrastructure in recent years, focusing primarily on structured data. However, unstructured data—like written and verbal customer interactions—remains largely untapped and holds immense value. Stream-Trigger Augmented...
by agencydev@wendyourway.com | Aug 9, 2023 | Marketing
Lots of organizations struggle to manage their data in a way that enables efficient processing and activation of insights from different sources and applications to meet their D&A requirements. Why? The rise in data and application silos in the last decade is old...
by agencydev@wendyourway.com | Mar 23, 2022 | Marketing
For many businesses, Support interactions represent the only human interaction they have with their customers. According to Zendesk, 78% of senior company leaders agree that support agents play a vital role in customer retention. Needless to say, it’s critical to make...
by agencydev@wendyourway.com | Mar 8, 2022 | Marketing
If you work in technology, chances are you’ve at least heard about product-led growth. Product-led growth (PLG to its friends) means keeping your product at the core of your customer experience. That sounds natural enough, but since products aren’t perfect, it’s also...
by agencydev@wendyourway.com | Apr 17, 2020 | Marketing, Press
New York startup Frame AI raised $6.3 million in Series A funding to help companies engage more efficiently with their customers using artificial intelligence and machine learning. The round was co-led by G20 Ventures and Greycroft, and brings the company’s total...
