by agencydev@wendyourway.com | Sep 11, 2024 | GenAI
Middle managers are the backbone of enterprises. They translate strategy into actionable plans, keep the wheels of day-to-day operations turning, and act as vital connectors across different tiers and teams. Because they operate at this crucial intersection, middle...
by agencydev@wendyourway.com | Sep 11, 2024 | GenAI
For years, personalization has been the north star of marketing, promising relevance at scale. But its success has always been tied to the limitations and capabilities of the data available. As new types of customer data have become accessible, personalization has...
by agencydev@wendyourway.com | Sep 10, 2024 | GenAI
Quality Assurance (QA) in customer service is essential for maintaining high standards of support. Typically, QA involves manual evaluation of customer interactions based on a set of rubrics that measure various aspects of performance, including accuracy, empathy,...
by agencydev@wendyourway.com | Aug 12, 2024 | GenAI
Fintech companies have dramatically changed the financial services industry in the last decade by focusing on user experience. Intuitive mobile platforms with features like zero-fee banking and real-time payment options have simplified account management and set new...
by agencydev@wendyourway.com | Aug 12, 2024 | GenAI
1. What do you do at Frame AI? I’ve been here since 2019. I am the Vice President of Partnerships at Frame AI. Basically, my job is to identify partner technologies and tech platforms that could leverage Frame AI’s natural language or unstructured data triggers. I’m...
