AI that continuously detects product feedback in every customer interaction.

Automatically query your customer data to quantify organic product feedback wherever it's happening.

STAG-based AI Replaces Research with Continuous Detection

  • An AI pipeline for organic product feedback
    Conventional product feedback tools rely on surveys and clicks with inconsistent participation and limited context. Frame AI detects organic product feedback in emails, support tickets, call transcripts, and more to surface what users truly think and why.
  • Quantified scores and predictions
    Predictive signals across the entire product and customer lifecycle to enrich every customer profile with quantified scores that make it simple to understand where to invest resources to improve usability, engagement, and cost efficiency.

Improve Usability and Engagement

Continuously monitor organic user feedback and behavior to improve:
• Feature adoption
• Onboarding and engagement
• CSAT
+ more

Track Costs to Prioritize Resources

Track the costs of service and engagement patterns to:
• Build what users want to buy
• Reduce service costs
• Stay aligned with CX and marketing
+ more

Meet the Frame AI Generative Activation Platform.

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Continuously Query Your Customer Data for Product Feedback

  • Know more about your users
    Detect demographic and psychographic traits to correlate engagement and adoption patterns with user segments.
  • Build confidently with context
    Meta-data and verbatims preserve user context so product teams can identify the ‘why’ behind user behavior quickly, iterate with clarity, and ship confidently.

Speak one language with support, marketing, and sales

Quantified insights make it easy to collaborate cross-functionally and validate development plans.

Be a better, faster customer advocate

Deeper, real-time user understanding enables product teams to represent customer needs quickly and with evidence.

Integrate your existing tools

Connect Frame AI with your existing tools to unify profiles and surface insights wherever your teams already work.

Unlock customer data for product teams with STAG-based AI

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