AI eyes and ears for every account.

Continuously enrich profiles, trigger workflows, and surface trends to stay ahead of every account.

STAG-based AI Continuously Detects From Every Iteraction

  • Turn feedback into predictions
    Customer conversations don't follow organizational silos — customers talk about value perceptions, renewal considerations, and product usability everywhere, from Support tickets to social channels.

    Frame AI interprets feedback everywhere into quantified scores to continuously enrich account profiles and generate insights.

    • Predicted CSAT
    • Churn Risk
    • Purchase intent
    + more

A Total View of Engagement

Most CX tools measure engagement with product clicks and survey scores. Expand your view by continuously quantifying conversational activity.

Stay Ahead of Churn Risks

Detect patterns in churn indicators, account health, and renewal considerations to alert account owners to intervention opportunities inside of existing tools.

Stay ahead of every account with an always-on detection system.

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Right-Size Success by Continuously Measuring Costs

  • Passively track your effort
    Calculate the dollar value of time spent servicing each account to right-size SLAs.
  • Surface your cost drivers
    Get to the root causes behind costs by surfacing patterns in service needs.

Calculate the cost of product friction

Quantify the impact of product friction to speak a common language with Product and Support.

Develop the right documentation

Prioritize enablement resources according to what’s driving the most friction.

Automatically sync with Support

Pick up your conversation where the last one left off. Unified profile enrichment means Success and Support are always synced.

Ready to close the customer feedback loop?

Schedule a Demo