Unlock All Customer Feedback, Organic and Solicited.

78% less manual effort

Activate 84% customer feedback

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Theme and Trend Detection
Identify What Makes 
and Breaks CX.

Rapidly identify themes and monitor trends that drive sentiment, effort, and outcomes in every channel

Measure the impact of known and unknown issues on your CX

Easily package rich Voice of Customer reporting for your exec team with complete, cross-channel data-driven insight, not anecdotes

Answer any question with user-friendly AI, without your data team

Contextualize Customer Feedback
Discover the Why.

Understand which themes move the needle for your customers and your business

Spend less time on feedback collection, and more time on feedback activation — assemble bulletproof business cases with the context you need to mobilize action

Use customer feedback to directly measure the success of CX initiatives