78% less manual effort
Activate 84% customer feedback
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Rapidly identify themes and monitor trends that drive sentiment, effort, and outcomes in every channel
Measure the impact of known and unknown issues on your CX
Easily package rich Voice of Customer reporting for your exec team with complete, cross-channel data-driven insight, not anecdotes
Answer any question with user-friendly AI, without your data team
Understand which themes move the needle for your customers and your business
Spend less time on feedback collection, and more time on feedback activation — assemble bulletproof business cases with the context you need to mobilize action
Use customer feedback to directly measure the success of CX initiatives