Customers are doing what with your reporting tool? Share what your customers are trying to do so you and Product can better serve them.
Distinguish power users from fringe users
Patchwork of end-users? Contextualize product feedback based on personas so that you can prioritize your most important users.
Build for your actual customer experience
Increase Product alignment with what your customers need to succeed and don’t build in the opposite direction. Data-driven product feedback reporting cuts through politics and clarifies priorities.
Save days out of every month
Stop spending precious time toiling away hunting for the perfect verbatims. AI-based case analysis puts everything you’re looking for right at your fingertips, neatly packaged with minimal manual effort.
Reduce dependence on surveys
Stop waiting around for low response rates and out-of-context commentary. Understand the organic feedback you already have and get the answers to all of your questions — including the ones you didn’t know to ask.