Relationship Health, 

According to Your Customers.

Predict and Prevent 17% of churn

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Health Scoring
More Predictability, 
Fewer Surprises.

Capture sentiment and effort based on every verbatim from every customer

Integrate and weight account-specific themes and combine with other signals like usage data and surveys

Automatically generate complete cross-channel health summaries and top themes for every account and segment

Proactive Outreach
Never Miss an Opportunity.

Define and set intervention thresholds for activating CTAs and triggering workflows based on verbatims across individual customers and segments

Push enriched interaction summaries to CRM and Customer Success platforms

Trigger theme and sentiment-based alerts for relationship owners