never miss a risk
ai that raises the
bar on compliance
STAG-based AI trained with regulatory data enhances your compliance systems with automated risk detection for every customer engagement
Stay ahead of complaints
proactive ai for peace of mind
Continuous complaint detection, everywhere
Automatically capture and categorize customer complaints across every channel, ensuring that no complaint go unnoticed.
Predictive triggers for
real-time action
Act early on warning signs with automated alerts and reporting aligned with regulatory standards to mitigate risk.
amplify your existing tools and processes
92%
Reduction in missed complaints.
22%
Decrease in complaint resolution time
integrate with your existing data structure.
INGEST
Ingest and integrate unstructured data from diverse sources seamlessly, ensuring thorough and complete compliance coverage
Detect
Leverage CFPB-trained models to identify potential compliance risks and anomalies early, ensuring timely intervention and mitigation.
Prioritize
Prioritize compliance issues automatically based on potential consumer harm and impact, ensuring focused and effective resolution efforts.
ACCELERATE
Accelerate your compliance processes with streamlined workflows and automation, ensuring swift and efficient response to risk.
INGEST
Ingest and integrate unstructured data from diverse sources seamlessly, ensuring thorough and complete compliance coverage
Detect
Leverage CFPB-trained models to identify potential compliance risks and anomalies early, ensuring timely intervention and mitigation.
Prioritize
Prioritize compliance issues automatically based on potential consumer harm and impact, ensuring focused and effective resolution efforts.
Accelerate
Accelerate your compliance processes with streamlined workflows and automation, ensuring swift and efficient response to risk.
faster, more reliable
complaint detection
Automatically detect and categorize potential compliance risks in customer communications, significantly reducing manual effort and enhancing accuracy.
CONTINUOUS DETECTION
Continuously detect complaints to dynamically adjust compliance responses, ensure swift resolution, and minimize risks.
RISKS AND INTERVENTIONS
Implement timely interventions to address compliance issues and ensure swift resolution of customer complaints.
BUILD A FLEXIBLE AI STRATEGY
Make existing investments more adaptive to evolving regulatory standards in real-time, ensuring continuous compliance and reducing risk.
industry
leaders
giving their
data a voice
Frame AI helps the world’s biggest companies stay ahead of risk.
PROACTIVE TOOLS FOR
accelerated resolution
Frame AI proactively reduces compliance risk, enhances regulatory adherence, and streamlines processes by automatically detecting and categorizing complaints according to CFPB standards, reducing manual effort and enhancing operational efficiency.
Proactive Risk Management
Frame AI uses models trained with CFPB data to detect compliance risks early, enabling proactive measures to mitigate potential issues before they escalate.
Improve Regulatory Adherence
Frame AI ensures adherence to regulatory standards, reducing risk by continuously analyzing unstructured data with CFPB-trained models.
Increase Operational Effiency
Frame AI reduces manual effort and streamlines compliance reporting processes by automatically categorizing complaints according to CFPB standards.
Works how you work
Monitor omnichannel interactions to ensure compliance with industry regulations and enhance reporting accuracy
Track support tickets and conversations for compliance risks, helping teams maintain regulatory standards
Leverage CRM data to automate compliance reporting and maintain customer data integrity across the organization
Analyze customer feedback for compliance insights, ensuring adherence to industry regulations through structured reporting
Monitor voice and messaging communications for compliance issues, ensuring secure and compliant customer interactions
Integrate compliance monitoring into voice and messaging systems to reduce risk and streamline audit reporting
Utilize voice and interaction data to identify compliance risks and ensure regulatory adherence with advanced analytics
Monitor and analyze communications to maintain compliance standards and ensure adherence to regulatory guidelines
Leverage communication data to assess compliance risks and enhance reporting capabilities for regulatory adherence
Frequently asked
questions
How does Frame AI support compliance and integrate with my compliance management system?
Frame AI integrates seamlessly with your compliance management system (CMS) to enhance your compliance capabilities and manage a variety of regulations, including Know Your Customer (KYC), Anti-Money Laundering (AML), the Bank Secrecy Act (BSA), Dodd-Frank, and Unfair, Deceptive, or Abusive Acts or Practices (UDAAP). By leveraging advanced natural language processing (NLP) and machine learning, Frame AI detects customer complaints and makes complaint trends visible, allowing you to address them proactively. This independent monitoring capability ensures better script adherence and complaint management, helping you avoid potential compliance issues and maintain regulatory compliance effectively.
How does Frame AI ensure the safety and security of my customer data?
Frame AI’s BYOC (Bring Your Own Cloud) architecture works by seamlessly integrating with our customers’ preferred cloud service providers, ensuring that all data processing and storage remain within the customer’s own secure cloud environment. This approach maintains data security and compliance by keeping sensitive information within the customer’s control, protected by end-to-end encryption and secure access controls. Additionally, Frame AI adheres to SOC 2 and HIPAA standards, ensuring the highest levels of data protection and regulatory compliance. The flexible deployment options allow businesses to configure and customize the integration based on their specific needs, leveraging their existing cloud infrastructure while benefiting from Frame AI’s advanced data analysis and compliance capabilities.
How does Frame AI assist in regulatory reporting?
Frame AI assists in regulatory reporting by automatically generating detailed reports that align with CFPB standards based on the analysis of customer interactions and data analysis. The platform compiles and structures the necessary information to meet various regulatory requirements, ensuring accuracy and compliance with agency guidelines. This automation reduces the administrative burden and ensures that all relevant compliance data is captured and documented, providing a streamlined and efficient process for regulatory compliance.
How does Frame AI support compliance training?
Frame AI supports internal compliance training by providing insights into common compliance issues and areas where employees might need additional guidance. By analyzing interactions and identifying recurring compliance-related themes, the platform highlights areas for improvement and informs training programs. This data-driven approach helps businesses tailor their training efforts to address specific compliance challenges and enhance overall awareness and adherence to regulatory standards.
How does Frame AI ensure seamless integration with existing compliance systems?
Frame AI ensures seamless integration with existing compliance systems by offering flexible API connections and compatibility with significant compliance and regulatory tools–allowing businesses to incorporate Frame AI’s advanced data analysis and compliance monitoring capabilities into their current workflows without disrupting existing processes. By enhancing the functionality of existing systems, Frame AI helps businesses maintain robust compliance monitoring and reporting while leveraging their current infrastructure.
THE LATEST
Big News: Frame AI Joins Hubspot
By George Davis, CEO & Founder
Can AI Solve the Bad Leads Problem?
Traditional lead-scoring methods rely on surface-level data, creating a disconnect between sales and marketing.
When sales receives an undifferentiated list of leads, it often feels “low quality,” even though there may be valuable opportunities hidden within. The problem isn’t the leads themselves—it’s the inability to discern which ones truly matter.
Forbes: Can Small and Mid-Size Banks Survive AI?
In today’s consumer banking landscape, small- and mid-sized banks, once valued for local relationships, are facing new challenges as customers prioritize digital convenience. With major banks investing billions in AI to enhance personalization and efficiency, smaller institutions are feeling the pressure to keep up. AI presents an opportunity for these banks to restore and amplify their hallmark of personalized service. By outsourcing AI capabilities through cloud banking providers, these banks can improve customer experience, automate routine inquiries, and focus resources on meaningful customer connections. This strategic blend of technology and human touch can help smaller banks regain a competitive edge in a crowded market.
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