Deal Productivity
Measures the efficiency and speed of a deal’s progression through the pipeline to streamline workflows, close deals faster, and optimize resources.
Competitor Intelligence
Detect competitor mentions in customer interactions, allowing teams to assess risk and adapt strategies in real time.
Operations Opportunities (“Ops Opps”)
Improve support efficiency with automated tooling and procedure recommendations generated from high-effort support cases.
Profile Enrichment
Detect and update key customer traits and events from conversations across channels to enable timely and highly relevant interactions.
Deal Health
Track deal progression by automatically measuring alignment with sales frameworks like BANT and MEDDIC in order to identify gaps and improve deal outcomes with real-time customer intelligence.