by agencydev@wendyourway.com | Sep 11, 2024 | GenAI
Middle managers are the backbone of enterprises. They translate strategy into actionable plans, keep the wheels of day-to-day operations turning, and act as vital connectors across different tiers and teams. Because they operate at this crucial intersection, middle...
by agencydev@wendyourway.com | Sep 11, 2024 | GenAI
For years, personalization has been the north star of marketing, promising relevance at scale. But its success has always been tied to the limitations and capabilities of the data available. As new types of customer data have become accessible, personalization has...
by agencydev@wendyourway.com | Sep 10, 2024 | GenAI
Quality Assurance (QA) in customer service is essential for maintaining high standards of support. Typically, QA involves manual evaluation of customer interactions based on a set of rubrics that measure various aspects of performance, including accuracy, empathy,...
by agencydev@wendyourway.com | Sep 10, 2024 | Featured Post
Regulated industries are expected to continue significant investments in AI, with the global healthcare AI market alone projected to reach $188 billion by 2030. This growth is driven by the need to reduce costs, enhance patient care, and address regulatory pressures....
