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Forbes: When Will Companies See an ROI on AI?

The ROI reckoning for generative AI (GenAI) is here, and many companies find themselves in a tricky spot. While 65% of businesses now use GenAI, proving its value is challenging. Early experimentation with chatbots and digital assistants often prioritized quick wins over strategic goals, complicating the ROI picture. Yet, this experimentation is part of the journey. As businesses shift from isolated applications to system-wide integrations, the real promise of AI begins to emerge. By leveraging insights from early tools and embracing more advanced AI architectures like STAG, companies can transform workflows and start generating the actual returns they’ve been seeking. Read more from our CEO George Davis on Forbes.

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September 03, 2024

THE LATEST

Can AI Solve the Bad Leads Problem?

Can AI Solve the Bad Leads Problem?

Traditional lead-scoring methods rely on surface-level data, creating a disconnect between sales and marketing.
When sales receives an undifferentiated list of leads, it often feels “low quality,” even though there may be valuable opportunities hidden within. The problem isn’t the leads themselves—it’s the inability to discern which ones truly matter.

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Forbes: Can Small and Mid-Size Banks Survive AI?

Forbes: Can Small and Mid-Size Banks Survive AI?

In today’s consumer banking landscape, small- and mid-sized banks, once valued for local relationships, are facing new challenges as customers prioritize digital convenience. With major banks investing billions in AI to enhance personalization and efficiency, smaller institutions are feeling the pressure to keep up. AI presents an opportunity for these banks to restore and amplify their hallmark of personalized service. By outsourcing AI capabilities through cloud banking providers, these banks can improve customer experience, automate routine inquiries, and focus resources on meaningful customer connections. This strategic blend of technology and human touch can help smaller banks regain a competitive edge in a crowded market.

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