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Forbes: 3 Kinds of AI for Every AI Portfolio

According to an October 2023 Gartner survey, 73% of CIOs plan to increase AI investments in 2024. Yet, only 40% of businesses have an AI strategy, and just 38% believe their AI use differentiates them from competitors (Deloitte). AI strategies often falter between low-level developer tools and embedded platform features. To truly differentiate, businesses need a portfolio approach: Embedded AI boosts team efficiency but doesn’t integrate comprehensively with unique business strategies. Knowledge Assistants (RAG) enhance workforce efficiency by querying internal data but remain reactive. Streaming AI (STAG) adds proactivity, continuously querying dynamic data to unify and amplify AI impact across the organization. An AI portfolio allows for a balanced approach, integrating off-the-shelf solutions while fostering innovation. Companies that master this balance will outpace those sticking to a monolithic AI strategy. Read more from our CEO George Davis on Forbes.

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July 09, 2024

THE LATEST

Can AI Solve the Bad Leads Problem?

Can AI Solve the Bad Leads Problem?

Traditional lead-scoring methods rely on surface-level data, creating a disconnect between sales and marketing.
When sales receives an undifferentiated list of leads, it often feels “low quality,” even though there may be valuable opportunities hidden within. The problem isn’t the leads themselves—it’s the inability to discern which ones truly matter.

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Forbes: Can Small and Mid-Size Banks Survive AI?

Forbes: Can Small and Mid-Size Banks Survive AI?

In today’s consumer banking landscape, small- and mid-sized banks, once valued for local relationships, are facing new challenges as customers prioritize digital convenience. With major banks investing billions in AI to enhance personalization and efficiency, smaller institutions are feeling the pressure to keep up. AI presents an opportunity for these banks to restore and amplify their hallmark of personalized service. By outsourcing AI capabilities through cloud banking providers, these banks can improve customer experience, automate routine inquiries, and focus resources on meaningful customer connections. This strategic blend of technology and human touch can help smaller banks regain a competitive edge in a crowded market.

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