BLOG

Frame AI Releases Enterprise API to Give Customer Data a Voice

Frame AI has launched its Enterprise API for enterprises and strategic cloud partners, enabling customers to leverage unstructured data for predictive AI across the enterprise.

//

May 21, 2024

Frame AI has launched its Enterprise API for enterprises and strategic cloud partners. This release allows customers to leverage unstructured streaming text at scale and integrate Frame AI’s AI strategies into their data systems to enhance insights and business outcomes. Twilio Flex is among the first to deploy this API for its digital engagement center for sales and customer support teams.

Read more on Yahoo Finance.

THE LATEST

What Else Can AI Do For CX?

What Else Can AI Do For CX?

CX leaders are figuring out how to leverage AI to transform core parts of their operations. Frame AI CEO George Davis recently joined a panel at Arthur AI Fest to weigh in on where to find impact beyond chatbot-style automation. Thinking about build vs.buy? What it means to “tailor AI” to specific business needs? Check out a summary of George’s insights below and stay tuned for Part 2.

read more
Powering the Middle with AI

Powering the Middle with AI

Middle managers are crucial to organizational success but often spend a significant amount of time on administrative tasks, which limits their ability to focus on leadership and strategy. AI can alleviate these burdens by automating repetitive tasks and providing real-time insights, enabling managers to concentrate on higher-level responsibilities. Technologies like Frame AI’s STAG architecture go further by continuously analyzing data, proactively identifying risks, and offering performance feedback, which allows managers to take timely action. By empowering middle managers with advanced AI tools, organizations can enhance leadership, team performance, and overall operational success.

read more
What is Deep Personalization?

What is Deep Personalization?

Personalization has evolved from basic demographic targeting to more complex, individualized experiences, thanks to the rise of AI. Early personalization was limited by structured data, offering shallow insights into customer behavior. However, AI now enables businesses to tap into unstructured data, such as customer interactions and feedback, allowing for deeper, more context-driven personalization. With AI’s ability to understand customer intent and emotions in real time, brands can deliver highly relevant, proactive engagement that enhances customer experiences and builds long-term loyalty.

read more

Learn how Frame Ai’s enterprise api
empowers platforms across the world

Receive monthly insights on how AI is being
leveraged to reshape unstructured data

Case studies, interviews, and tips and tricks learned from harnessing AI for more strategic
implementation of your data.