Frame AI has launched its Enterprise API for enterprises and strategic cloud partners. This release allows customers to leverage unstructured streaming text at scale and integrate Frame AI’s AI strategies into their data systems to enhance insights and business outcomes. Twilio Flex is among the first to deploy this API for its digital engagement center for sales and customer support teams.
What Else Can AI Do For CX?
CX leaders are figuring out how to leverage AI to transform core parts of their operations. Frame AI CEO George Davis recently joined a panel at Arthur AI Fest to weigh in on where to find impact beyond chatbot-style automation. Thinking about build vs.buy? What it means to “tailor AI” to specific business needs? Check out a summary of George’s insights below and stay tuned for Part 2.