by FRAME AI | Oct 24, 2024 | CX, GenAI, Marketing, Technology
Customers no longer follow a linear path from marketing outreach to sales conversion. The fragmentation of the customer journey has created a critical business problem: ensuring a seamless and personalized experience across all touchpoints. To compete on engagement, companies have begun collapsing the traditional boundaries between sales and marketing. AI is accelerating this shift by synthesizing new data from various channels and enabling more precise targeting that aligns sales and marketing efforts around customer needs.
by FRAME AI | May 29, 2024 | Marketing
A recent Forbes article by our CEO, George Davis, discusses how unstructured data—like written and verbal customer interactions—remains largely untapped and holds immense value. Stream-trigger augmented generation (STAG) systems are changing the game.
by FRAME AI | Aug 9, 2023 | Marketing
How new models for data management are reshaping the modern organization.
by FRAME AI | Mar 23, 2022 | Marketing
Here are 5 data-backed observations about what to say to customers to help you put your best foot forward based on the millions of cases we analyze.
by FRAME AI | Mar 8, 2022 | Marketing
To help drive product-led growth, Support teams can invest in Customer Advocacy.
by FRAME AI | Apr 17, 2020 | Marketing, Press
Frame AI raised $6.3 million to help companies engage more efficiently with their customers using artificial intelligence and machine learning.
