Together, Frame AI and Bonusly help Kruze encourage more winning customer moments and ensure that those winning moments get the recognition they deserve.
68% of people will forgive companies for mistakes after receiving excellent support. Here’s how winning companies invest in Support for winning customer experiences.
Here are 5 data-backed tips for everyday Support agent actions that make a big difference on CX, from customer satisfaction to case re-open rates.
Here are 5 data-backed observations about what to say to customers to help you put your best foot forward based on the millions of cases we analyze.
The devil is in the details when following “best practices.” Here are 5 common areas where Support team playbooks miss the mark on improving CX.