The Voice of Customer engine that drives company-wide action.

Built for CX leaders focused on measurable impact — not survey results.

Trusted by teams like yours.

Cockroach Labs
Simon Data
Scale AI
Practice Ignition

Literally the first time I looked at our data with Frame I saw co-occurences with our tags that I had never seen before.

Maintaining best-in-class customer success has been a huge enabler to our growth, and Frame has been critical in helping with that.

We've invested heavily in instrumenting operations, but Frame makes it much easier to find the “why” that is driving certain behaviors and metrics.

An Early Warning System

Act while it still matters.

  • Use data to eliminate indecision on which cases, customers, and themes need attention.
  • Identify themes before they become problems.
  • Stop chasing lagging indicators.
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Your VoC Data Team

Upgrade from anecdotes to evidence.

  • Process feedback from all of your customers, not just the ones who answered your survey.
  • Executive and cross-functional reporting, so you can support priorities with data.
  • Always-on vs. quarterly VoC, across any combination of channels.
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Find the "Why."

What's driving key outcomes?

  • Automatic theme detection and impact assessment.
  • Translate qualitative comments into quantitative proof points.
  • Identify repeatable wins and opportunities for improvement.
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Understand Your Own Data.

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