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Intelligent AI Modules

Account Health

Proactively monitor and manage customer relationships by continuously monitoring customer communication for risks and opportunities, allowing teams to intervene early and drive growth.

Intelligent Automation

Stay Ahead with Continuous Monitoring

Proactively monitor and manage customer relationships by continuously monitoring customer.

Reduce Churn

Automatically detect signs of risk in customer communications, allowing teams to address at-risk accounts early and prevent churn.

Drive Account Growth

Continuously monitor customer conversations across channels and teams to identify account growth opportunities and trigger revenue strategies.

AI-Powered Efficiency

Streamline account management and focus on high-impact interventions by continuously acting on real-time signals of account health.

FEATURES THAT
FUEL YOUR
BUSINESS

Harness AI to continuously monitor agent performance, automate documentation, and drive decisioning.

WHY FRAME AI

Real-Time Health Monitoring

Analyze organic customer conversations in real-time to detect shifts in sentiment and engagement.

Custom Risk Detection

Tailored risk detection models highlight at-risk accounts, helping prioritize timely interventions.

Proactive Alerts

Automated alerts notify teams of potential growth opportunities or risk factors before they escalate.

Cross-Channel Coverage

Gain a holistic view of account health by integrating data from emails, support tickets, calls, and more.

Cross-Sell and Upsell Insights

Identify patterns in customer communications that signal opportunities for cross-sell and upsell, enabling teams to take action on revenue-driving conversations.

Intelligent Analytics

Track historical data and patterns in account health to understand long-term customer behavior.

SIMPLE DEPLOYMENT FOR RAPID ADOPTION

Enterprises can leverage Account Health either directly through the Frame AI platform or as a customizable module via the EAPI. Whether implemented to enhance internal customer success tools or integrated into broader enterprise systems, this module ensures that businesses can maintain high levels of customer satisfaction and retention by addressing issues before they escalate.
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INDUSTRY Intelligent modules: TECHNOLOGY

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