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Automate critical tasks, reduce manual effort, and ensure precision across all your key business objectives with streaming customer intelligence everywhere you already work.
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platform
GENERATIVE ENRICHMENT
Supercharge your data with Generative AI Enrichment. Frame AI enriches customer feedback and interactions with AI-driven annotations that become factors in predictive scores, enhancing the depth of your customer understanding and enabling more actionable decisions.
Calibrated Scoring and Trend Analysis
Quantify trends from qualitative data by applying weighted factors to generate actionable scores, predicting outcomes like churn and upsell opportunities. Scores can be applied to records, agents, and CRM objects, with customizable reports for real-time monitoring of key metrics across teams.
Proactive Insights, Alerts, and Triggers
Identify trends, outliers, and key hotspots that require attention to push insights and trigger automation within existing systems. Synchronize CRM profiles and metadata to generate automatic summaries, reducing manual effort and ensuring timely action on critical issues.
Adaptive AI Orchestration
Balance cost and processing efficiency by using lightweight AI models for broad analysis and reserving advanced models for critical insights. Allocate resources in real-time to efficiently to deliver prioritized, high-quality insights at reduced operational costs.
Data Synchronization
Connect securely with SaaS platforms like Zendesk, Salesforce, and Snowflake, enabling seamless CRM data syncing, customizable data cleaning, and extraction. Scheduled reports and exports through an enterprise API ensure reliable, up-to-date information across systems.
Bring Your Own Cloud (BYOC)
Leverage managed infrastructure directly within your cloud environment, co-locating generative AI models in your data tenancy. With AWS Marketplace deployment and built-in cost visibility and minimization, BYOC ensures seamless integration and cost-effective operations.
ai built for roi
Cost
Reduction
Frame AI Modules aimed at minimizing operational costs, reducing support expenditures, and improving resource allocation through automation and optimization.
Customer Experience
Optimization
Frame AI Modules focused on enhancing the overall customer journey, increasing satisfaction, and delivering personalized service.
Risk Mitigation & Customer Retention
Operational Efficiency & Automation
Frame AI Modules designed to streamline operations, automate processes, and reduce manual intervention, thereby driving efficiency.
Revenue Growth & Upsell Opportunities
Frame AI Modules focused on identifying upsell, cross-sell opportunities, and improving the overall revenue impact of customer interactions–and ultimately increase customer LTV.
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