AI trait detection everywhere customers interact.

Detect traits and themes from every customer conversation to continuously enrich profiles and trigger hyper-personalized experiences.

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Continuous trait detection, everywhere
Detect demographic and psychographic traits in emails, support tickets, call transcripts, and more to continuously enrich customer profiles.
Predictive scores for real-time audiences
Combine predictive signals into quantified scores for everything from purchase intent to competitor consideration to trigger hyper-personalized experiences.

• Demographic traits
• Psychographic traits
• Cross-sell opportunity
• Purchase intent
+ more

• Loyalty risk
• Brand risk
• Competitor consideration
• Product engagement
+ more

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Know more about your customers
Target demographic and organizational changes, value perceptions, and retention risks in real-time to reduce CAC and improve conversion.
Know more about your brand
Stay ahead of brand value, competitor considerations, and product engagement to build durable marketing programs.

Detect useful traits and themes across every customer interaction for a complete view of how customers relate to your product and brand.

Trigger hyper-personalized experiences to target real-time value perceptions, purchase intent, and brand risks.

Continuously query customer text according to marketing priorities to improve automated workflows with predictive triggers.

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