Own and understand your customer conversations.
Instantly search and report on the substance of your chats and emails — everywhere you talk with customers.
If you could answer any question about your chats and emails instantly, what would you ask? With a powerful search interface, research projects become a single query.
Save searches as shareable reports that update automatically based on company-wide conversations, helping your entire organization make fast, customer-focused decisions.
I sleep easier knowing Frame is paying attention to our VIP customers and helping my team prioritize their needs.
Literally the first time I looked at our data with Frame I saw co-occurences with our tags that I had never seen before.
Maintaining best-in-class customer success has been a huge enabler to our growth, and Frame has been critical in helping with that.