Support customers and communities in Slack.

The essential plug-in for supporting technical customers and managing enterprise accounts directly in Slack.

Add support-like superpowers to any Slack channel.

Frame makes sure nothing slips through the cracks — with more focus and less effort.

Stay Responsive

Frame monitors important channels so you don't have to.

Alert on-call teams and relationship owners if attention is needed.
Get reminders when unresolved conversations linger.
Use away messages to manage everyone's expectations.

Sync Everything

Frame connects Slack conversations to your tools.

Tag and push conversation records to Salesforce, Zendesk, and more.
Create pre-filled tasks in Asana and other tools with one click.
Build webhook workflows that enrich and export Slack conversations.

Get Informed

Frame helps you make decisions based on Slack data.

Get situational awareness across all customer channels.
Understand how much actual time you and your customers spend.
Make hiring, billing, and scheduling decisions.

Trusted by teams like yours.

Read our case study with Simon Data.

Start Framing Conversations