Find the churn risks before your customers can say “cancel.” Pre-empt damaging events like churn and bad PR with predictive intelligence about which cases need specialized attention.
17%reduction in customer churn
86%improvement in time-to-issue-discovery
65%reduction in cross-functional coordination time
Never be underestimated again. Your team works hard to turn customer relationships around when they’re headed in the wrong direction. Get the credit you deserve.
Customers only see one relationship. Stop finger-pointing and keep everyone on the same page with standardized, real-time alerts.
AI-based natural language radar helps you keep a constant pulse on where nasty relationship risks are lurking in your support queue so you can stay ahead of customer expectations.