Frame AI for Customer Support

Decrease cost per case, increase customer satisfaction.

  • Prioritize urgent cases that sap resources and spike metrics.
  • Configure language-driven escalation, alerting, and automation.
  • Plan resourcing, improve operations and support peers with hard data.
  • Cut reporting overhead, so you can stay focused on customers.
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Understand Your Own Data.

Salesforce
Zendesk
Slack
Intercom
Help Scout
Custom

We've invested heavily in instrumenting operations, but Frame makes it much easier to find the “why” that is driving certain behaviors and metrics.

Literally the first time I looked at our data with Frame I saw co-occurences with our tags that I had never seen before.

Maintaining best-in-class customer success has been a huge enabler to our growth, and Frame has been critical in helping with that.

Start a free trial of Frame AI.

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