Frame AI for Customer Support

Decrease cost per case, increase customer satisfaction.

  • Prioritize urgent cases that sap resources and spike metrics.
  • Configure language-driven escalation, alerting, and automation.
  • Plan resourcing, improve operations and support peers with hard data.
  • Cut reporting overhead, so you can stay focused on customers.
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Unify Your Customer Voice.

Help Scout

Literally the first time I looked at our data with Frame I saw co-occurences with our tags that I had never seen before.

Maintaining best-in-class customer success has been a huge enabler to our growth, and Frame has been critical in helping with that.

Frame AI makes it much easier to find the "why" driving important behaviors and metrics

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