Customer Support, Success, and Onboarding in Slack.

The #1 Slack app for managing customers in shared channels.

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Trusted by teams like yours.

Simon Data
Cockroach Labs
Replicated
Engagio
Knewton
Netlify
Escalation notifications

Stay Responsive

Frame monitors your customer channels so you don't have to. Use advanced, multi-point escalation notifications and away messages, or connect your team to tools like PagerDuty.

Sync to CRM

Push records of your conversations to any CRM or data warehouse via webhook. Every record includes participants, duration, and a full transcript.

Webhook integrations
Active time analytics

Understand Your Time

Frame's Slack analytics helps you make decisions based on each individual's active time per channel. Monitor daily operations, review weekly commitments, and export everything to CSV.

Support your best customers in Slack.

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