With a 20-year career in AI, our founder George Davis, who earned his Ph.D. from Carnegie Mellon, focused on enhancing human decision-making through AI, leading to the creation of Frame AI. Frame AI aims to revolutionize customer experience by transforming vast, underutilized datasets into actionable insights, moving beyond traditional surveys to automate customer feedback analysis across various channels, anticipating needs, and protecting revenue. He sits down with MarTech Cube to discuss how our STAG-architected platform emphasizes ‘orchestration’ over mere automation, integrating AI-derived insights into organizational workflows to enhance collaboration and decision-making, allowing teams to proactively address customer issues and drive better outcomes.

Read the interview on MarTech Cube